Our Services

One of our key strengths is our ability to bridge the business/IT divide - understanding the business context of requirements but also the technical realities of the development environment. To aid in the process of moving from a business need to a workable, sustainable solution, we have developed a structure process for managing both parties through this journey.

Our passion is understanding your business, for it is only once we truly understand your business that we can appreciate your needs and deliver solutions that add value to your business.  Our Services include:

°  Financial Analysis and Modelling

°  Operations Research

°  Business Process Engineering

°  Systems Requirements Definition

°  Technology Review

°  Enterprise Architecture

Development Services

We are a solutions company and therefore do not only want to identify problems, but also be able to address them. In some cases custom development can be the best option. We specialised in the development of bespoke solutions where new technology meets real world business.  Our Services include:

  • Bespoke Line of Business Applications
  • Constraint Programming and Optimisation Solutions
  • Specialised technology development
  • Microsoft .NET and Gensym G2

Software Requirements Analysis

One of our key strengths is our ability to bridge the business/IT divide - understanding the business context of requirements but also the technical realities of the development environment.

To aid in the process of moving from a business need to a workable, sustainable solution, we have developed a structure process for managing both parties through this journey.

Our service can include any of the following steps:

  • Project Motivation - Identifying and articulating the true business pain and the business case for addressing it.
  • Business Requirements Definition - Documenting and validating the business processes, business rules and end-user features required to address the problem.
  • Vendor Selection - Identifying potential solution providers and establishing the selection criteria.

Business Process Engineering

Any business capability consists of three components - process, people and technology. The effectiveness of the capability is determined by how well these three components interact. No technology development can thus be undertaken without a thorough understanding of the underlying processes or the people (skills, roles, etc.) involved with them. Performing a business process analysis is then often the first step in the requirements analysis for a new solution. This is nothing new. But are you not tired of re-inventing the wheel each time a new project is launched, tying up senior management for hours on end to map out process which was mapped last year? While the discussions emanating from these sessions are often valuable, we believe that too much time is spent generating the process maps and too little on truly critically evaluating them. We argue about whether that is really how the process work on the ground rather than how it should work.

We thus believe that any business process intervention should leave the organisation with a set of reusable, extendable, and maintainable process maps and have incorporated tools such as Sparx Systems' Enterprise Architect into our offering. Specific services we offer are:

  • Business Process Modelling & Documentation
  • Business Process Analysis & Optimisation
  • Business Process Training

Integration Services

One of the biggest challenges with new technology is usually the final step,implementing it in the live working organisation. Most of the systems we dealwith are integrated into a network of legacy systems and processes and the truetest of the system is how it handles the dynamic nature of the data in such anenvironment.

Our work in this area is aimed at reducing risk and increasing“take-up” of the new technology by using simulation to provide a realistic testenvironment for the system.

Reporting Services

“To measure is to know” – anon.  Often adirect outcome from our analytical work, reporting represents the end productof our efforts. Our Services include:

  • Business Intelligence
  • Report Development
  • Dashboards and KPIs
  • Report Distribution